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After-Sales Service
We provide reliable industrial machinery solutions tailored to your production needs, with a focus on quality, precision, and global service.
After-Sales Service
LONGXU’s Reliable After-Sales Service for Global Clients
At LONGXU, we believe that delivering a high-quality machine is only the beginning. Our comprehensive after-sales service ensures that your equipment operates smoothly and efficiently long after installation. We provide on-site installation, training, technical support, regular maintenance guidance, and fast-response troubleshooting. With a dedicated global service team, we are committed to supporting clients worldwide with timely and reliable assistance to maximize productivity and minimize downtime.
Customer Feedback & Follow-up
We regularly follow up with clients to monitor machine performance and collect feedback to improve our services.
Maintenance & Repair
For any maintenance needs, our team provides fast online support and step-by-step video guides. Common wear parts are always in stock.
Training Support
We offer on-site operator training and provide detailed training videos and manuals to ensure safe and efficient machine use.
Service Commitment
We provide a 6-month warranty for all our machines, along with echnical support and spare parts supply.
